Quality Processes

As an innovator in the water filtration industry, we have developed the knowledge, experience and methods needed to satisfy emerging market needs. A case in point is our custom carbon block (downloadable pdf 464k). Our comprehensive, standard and custom carbon block offering is the largest in the industry, and includes both extruded and molded block. Our expertise is also evident in our granular and carbon impregnated media cartridges.

Working within our on-site research and development laboratory, our staff of technical and engineering experts strives to develop new products while maintaining our high quality standards. One example of this is our 3G Housing re-design. Using our standard housing, long the industry favorite, we modified it to include integral brackets, 20” clear housings, and caps for differential pressure gauges. These improvements take the guesswork out of cartridge changes, saving customers both time and money.

Strict quality control measures, including material qualification, production process controls and part verification, have earned us our ISO-9001 registration, proof that you are getting a quality-driven partner. Our dedication to quality is further realized by our modern manufacturing facility. There, automated equipment, injection molding machines, patented carbon block extruders and a variety of high-volume and product-specific work cells help us meet quality and on-time delivery commitments to customers in more than 100 countries.

Service after the sale is another important part of our quality equation. We fully support our products with a certified and dedicated technical support team to help with application, installation, troubleshooting and maintenance.